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Plum Help Centre

FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Here you'll find your most popular questions answered by our team of technical specialists and customer service experts.
DELIVERY & RETURNS
DELIVERY &amp RETURNS
To order larger items, please call us for a quote. We deliver to the whole of Ireland.
SPARE PARTS FINDER
SPARE PARTS FINDER
Our authorised spare parts are designed for the perfect fit and performance to get your toys back up and running.
REGISTER YOUR PRODUCT
REGISTER YOUR PRODUCT
Fill in the product registration form to register your product and claim your extended warranty.
WARRANTY CLAIM FORM
WARRANTY CLAIM FORM
Has your product developed a manufacturing defect within the warranty period? Fill in the online form to submit a claim.
WOOD SPLITS
WOOD SPLITS
Wood is a natural product and will split. This does not affect its strength. Click on this option to learn more.
TRAMPOLINE ASSEMBLY VIDEOS
TRAMPOLINE ASSEMBLY VIDEOS
Need some help assembling your trampoline? Watch our experts show you how.
CONTACT US
CONTACT US
Need a hand, have a question, or just want to leave feedback? Find out how you can contact us.

Contact Us

If you have not already submitted a support ticket and need assistance, please submit a ticket HERE, and we will get back to you as soon as we can.

To ensure we can assist you as quickly as possible, please avoid submitting multiple tickets, as you will lose your place in our system, and this may result in a longer wait time.

If you have an order or product query please contact us via the contact form. This is the quickest and most efficient way for us to process your query.

It is advisable to check out our Help Centre page first, as this provides links to all necessary information.



United Kingdom
Plum Products Ltd
The Cliff, Middle Street
Ingham, Lincolnshire
LN1 2YQ
UNITED KINGDOM

+44 344 880 5302
www.plumplay.co.uk
USA
www.plumplay.com
Hong Kong
Plum Products Hong Kong Ltd
Unit 705, 7/F, Tower A,
New Mandarin Plaza
No.14 Science Museum Road
Tsim Sha Tsui East, Kowloon
HONG KONG

+852 2368 2900

UK:
Plum Products Ltd
The Cliff, Middle Street, Ingham, Lincolnshire, LN1 2YQ, UNITED KINGDOM
Registered in England No. 2285392
Registered Address: Plum Product ltd, The Cliff, Middle Street, Ingham, Lincolnshire, LN1 2YQ
VAT No: GB 494 0929 15


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